We are a UK-based Fixing & Fastener company and are registered with the Information Commissioner's Office (ICO) under the UK Data Protection Act 2018 and the EU General Data Protection Regulation (GDPR).

Personal information we collect

We may collect and process the following personal information about you:

• Your name, address and contact details, including email address and phone number.
• Information about your use of our website, including your IP address, browser type and version, operating system, referral source, length of visit, page views and website navigation paths.
• Information that you provide to us when subscribing to our email notifications and/or newsletters.
• Information that you provide to us when using our services, including any personal information contained within documents that you upload.
• Information that you provide to us when you make enquiries or complaints about our services.

How we use your personal information

We may use your personal information for the following purposes:

• To provide and manage our services to you.
• To send you marketing communications, where you have agreed to receive them.
• To answer your queries or complaints.
• To analyse your use of our website and improve its content and functionality.
• To comply with any legal obligations we may have, such as responding to a request from a regulatory authority or law enforcement agency.

Legal basis for processing your personal information

We will only process your personal information where we have a legal basis for doing so. The legal bases on which we rely are as follows:

• Consent: where you have given us your consent to process your personal information for a specific purpose, such as sending you marketing communications.
• Contract: where we need to process your personal information in order to perform a contract we have with you, such as providing you with our services.
• Legitimate interests: where we have a legitimate interest in processing your personal information, such as analysing your use of our website in order to improve its content and functionality.

Sharing your personal information

We may disclose your personal information to third parties in the following circumstances:

• Service providers: we may share your personal information with our service providers who need to process your personal information in order to provide services to us or on our behalf, such as IT support providers.
• Legal obligations: we may share your personal information where we are required to do so by law, such as responding to a request from a regulatory authority or law enforcement agency.

Your rights

Under the UK Data Protection Act 2018 and the EU GDPR, you have the following rights in relation to your personal information:

• The right to be informed about the collection and use of your personal information.
• The right to access your personal information.
• The right to have your personal information corrected if it is inaccurate or incomplete.
• The right to have your personal information erased (in certain circumstances).
• The right to object to the processing of your personal information.
• The right to data portability (in certain circumstances).
• The right to withdraw your consent to the processing of your personal information (where we rely on your consent to process your personal information).

To exercise any of these rights, please contact us using the details provided below.

Data retention

We will retain your personal information for as long as necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying any legal, accounting or reporting requirements.

Security

We are committed to ensuring that your personal information is secure. We have implemented appropriate technical and organisational measures to safeguard your personal information against unauthorised or unlawful processing, accidental loss, destruction or damage.

Changes to this privacy policy

We may update this privacy